360 WoodWorking FAQ

FAQ

Whether you’re new to 360 WoodWorking or you’ve been here since the beginning, there are probably some questions for which you need answers. This post is where you can come to find the answers. We will continue to add to the content of this post, so if you come up with a new question check here first for the answer. If there’s nothing in this post pertaining to your question, or you need more clarification than we’ve provided here, feel free to email us.

Let’s get started.



  • The Basics
  • What is 360 WoodWorking?

    360 WoodWorking is an online woodworking magazine and so much more. It is the brainchild of Glen Huey, Robert Lang and Chuck Bender (three former editors from Popular Woodworking Magazine.) The basic idea is to provide the most comprehensive information about woodworking projects, techniques and areas of interest available. While we’re each primarily focused on furniture personally, 360 WoodWorking covers a wide variety of topics and subject areas with contributions from a broad selection of experienced craftsmen.

  • Ok, you said, “online magazine.” What does that mean?

    Fundamentally, it means we publish six issues each year (just like most print magazines) except that each of those issues is electronic instead of printed on paper. Each issue is a collection of articles, by a variety of experienced authors, that teach a specific woodworking technique, a step-by-step project or an area of interest or history. Each article is downloadable as a PDF that can be printed if you like.

  • What makes 360 WoodWorking different from traditional print magazines?

    Our articles are written and produced by woodworkers for woodworkers. And we’re not limited to text and photos – we include video where (and when) necessary to illustrate the point. There’s also no page limits, which allows us to tell the entire story – print magazines just can't give you all the important details that help you actually learn how to be a better woodworker. Regardless of your skill level, print magazines have to assume you know how to perform certain tasks without explanation because it has a limited number of pages to devote to that woodworking topic. Each issue of 360 WoodWorking is between two and three times the size of the average woodworking print magazine. Being all online allows us to tell the complete story, and link to additional details in other content on our site or on the web.

    If you want to learn how to do something well, find someone who does it better than anyone else and get them to teach you. Subscribers to 360 WoodWorking have all the leg-work done for them. Our content producers have real-world experience. They are successful, professional woodworkers who are passionate about their craft and want to share their experience with you. And we’re professional woodworkers who want to help them tell their story in the best way possible.

  • You refer to members. What’s the cost of a membership?

    The best way to learn about our memberships is to click here. Keep in mind that, for premium members, all our issues are free of advertisements. When we say you get 90 to 125 pages of woodworking content in each issue, it’s all woodworking content.  In addition, being advertiser-free allows us to inform you about which products we like and use, and which ones we don’t (and why.)

    In addition to our Premium Memberships, we also have a Free Membership level. You'll get two articles from the back issues of 360 WoodWorking plus two episodes of "Triple T" (our bi-weekly show that talks about woodworking tools, tips and techniques) each month. And the best part is it's free! All you have to do is register for the free membership (click here to sign up) , login and enjoy the best woodworking information available on the web.

  • What should I expect when I become a member?

    We publish six issues per year and each issue consists of eight or nine articles. You won’t make wait two months between issues for great woodworking content, either – each week one article from the current issue is released. Some articles are entirely video based while others are solely text with pictures. The idea is to use the best method to convey the information.

    As a Fanatic you'll have access to the interactive PDF downloads so you can read the articles and watch the videos even if you're not connected to the internet.

    As an Enthusiast you have online access to the entire 360 WoodWorking archive.

  • Do I have access to articles published prior to the start of my membership?

    Absolutely. Currently, we are not restricting access to content produced prior to the start of your membership, with the exception of  any limited time offerings made to members. Some content is offered to members with a limited-access window. Once that window closes, the content is no longer available.

  • The Specifics
  • Now that I’ve become a member, what’s next?

    First, you need to ensure that you are logged into your account. If you click on the “My Account” tab in the navigation bar and you see “Hello” and your username at the top of the page with your account details listed below, you’re logged in. If you see login and registration boxes, you are not.

    Once logged in, you can click on the “Premium Members” tab to access the latest articles from the current issue, or you can access the issue archive to read articles in previous issues. If you hover over the “Premium Members” tab, you will see several drop-down tabs that take you to specific areas for members only. Click on any of those tabs and have fun exploring.

  • I keep getting directed to the “Memberships” page – what am I doing wrong?

    Chances are, you aren't logged in. Click here to go to the "My Account" page and see above to know if you are logged in or not. If you are logged in and are still being directed somewhere other than where you are trying to go, email or call (513-443-6637) us for assistance.

  • How do I download a PDF version of the article?

    For Fanatic level members, there's a link at the end of the article that reads, “Click here to download the PDF (with or without embedded video).” That's it. The PDF should start downloading to your computer. Where the file is saved is up to you (see your computer’s documentation to learn how to change the location of where the file is saved).

    If you don't see the link, you either need to log into your Fanatic membership account or register as one.

  • I’ve downloaded the PDF, but the video won’t play. What am I doing wrong?

    There are two possibilities to consider. First, you may have downloaded the PDF without the embedded video. Make sure you have downloaded and are trying to open the correct file.

    Second, you need to open the downloaded file in Adobe Reader for the video to play. If you are viewing the PDF in your web browser, the video will not play.

  • If I cancel my membership, what happens to the PDFs I’ve downloaded?

    Absolutely nothing. Once you’ve downloaded the PDF, it is yours to keep forever. What you cannot do is pass the PDF on to anyone else — all 360 WoodWorking content is protected by international copyright law.

  • How do I cancel my membership?

    Once you’ve logged in, go to the “My Account” page where you will see your subscription.

    subscription

    To the right you’ll see (under the heading “Actions”) the word “Cancel.” Click on it and you will cancel your subscription.

    If you used PayPal to pay for your subscription, you have one more step to perform. Log into PayPal to cancel the recurring payment in your account (see the PayPal website for current instructions).

    Your subscription will remain active until the end date, but will not automatically renew for an additional time period.

  • I've joined, but I don't want an automatic renewal on my membership. What do I do?

    Our memberships are set up with automatic renewal for your convenience. If, however, you want to handle it yourself all you need to do is follow the instructions for cancelling your membership. Your account will stay active until the end of your pre-paid term (one year from the date you joined).

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6 thoughts on “360 WoodWorking FAQ

  1. Where are these Hand’s On Classes being taught? I can’t find that information anywhere in your e-mail or on your site?

    Thank you,

    ~Peter

    1. Peter,

      Thank you for asking. When we have the classes open to everyone, the main page lists the address. We teach our classes here at our office and shop in West Chester, Ohio. We are just outside the I-275 beltway around Cincinnati, two exits north on I-75.
      The address is 6843 Lakota Plaza Drive, West Chester, Ohio 45069.

      Hope to see you there in 2016.

  2. I haven’t figured out how to add my photo to my profile. Where can I do that?

    — Norm

    1. Norm,

      Our site uses your Gravatar image automatically, as long as it is associated with the same email account. If you hover on my image, you’ll see a link to “View Complete Profile” click it and you’ll not only get more of my story, but you’ll also see a link where you can “Sign Up” for a Gravatar of your own.

  3. Can someone help better understand the different “paths” to what I see are six different and maybe connected articles that are available on your website? I am obviously older and not too computer savy. I receive emails about new articles etc but I do not see them in my subscription page where there are supposed to be new articles, but when I attempt to locate them, all I get is the same ones I have previously looked over. I would be interested in knowing what the differences are in a blog, a podcast, Free member article, and a Triple T video. Any advice would be appreciated.

    1. I’m sorry that you’re having trouble accessing articles. Let me run you through how get inside.

      Step #1 is to make sure that you’re logged in. Without logging in you can only see what a non-member can. But as you know, there’s more to read, watch and view.

      After you’re logged in, the easiest path is to hover your cursor over the “Members” tab at the far right of the home page. What drops down is all the areas you can go to because you are a member.

      If you slide over to the left to “Index” and click there, you’ll have all the articles presented in a month-by-month arrangement. Click on any article and it will fully open – if you are logged in.

      If you have a particular author, project or technique in which you’re searching, click on that particular tab to see the listings.

      When it comes to related or linked articles, generally the best place to find those is as you’re reading an article. If one of our articles refers to another article, there is a “link” in the text that is teal in color. Clicking that link opens the article to which the author referred.

      Again, if you are logged in, you can scroll down the homepage to get to the latest three articles presented. They are about at the middle of the page. Click on any one of the three and that article opens fully. You can also get to the latest podcast or blog by scrolling down the homepage.

      One more valuable reminder: at the bottom of each article is a link for a PDF of that article. Click the link to automatically download the PDF. Please remember that article containing video (it is embedded in the PDF) are large files and take time to download.

      If you have additional questions, please contact me. And thank you for being a member.

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